Bilqis R Lester

Washington, DC

Hospital & Health Care

Urac
Account Manager
Urac Apr 2016 - Sep 2018
Integrated Services Coordinator
Nicet Sep 2014 - Apr 2016
Certification Services Associate
Blue Cross and Blue Shield of Nebraska 2009 - 2012
Member Services Representative

Management
Healthcare
Customer Service
Account Management
Customer Relationship Management
Nonprofit Organizations
Business Process Improvement
Volunteer Management
Customer Satisfaction
Organizational Communication
Sales
Health Insurance
Healthcare Industry
Accreditation
Enterprise Account Management
Client Services
Problem Solving
Collaborative Problem Solving
Relationship Building
Interpersonal Relationships
Consultative Selling
Interpersonal Communication
Development of Strategy
Development Strategy

Washington, DC

Consumer Services

Mutual of Omaha
Omaha, NE
Oct 2012 to Feb 2013
Temporary Worker - Underwriting Assistant
BlueCross and BlueShield of Nebraska
Omaha, NE
Apr 2009 to Sep 2012
Customer Service Representative
PayPal Inc

Sep 2008 to Apr 2009
Customer Solutions Agent
Bank of the West
Omaha, NE
Aug 2008 to Sep 2008
Customer Services Representative
Convergys Corporation
Omaha, NE
May 2006 to Aug 2008
Customer Service and Sales Representative

Nebraska Wesleyan University
2011 to 2013
B.S. in Communication
Westside High School
May 2003
High School Diploma in General