Work:
Yorktel
Eatontown, NJ
Dec 2005 to Nov 2014
Responsibilities Throughout My Tenure At Yorktel
Yorktel
Jan 2013 to Oct 2014
Technical Service Implementation Manager
Yorktel
Eatontown, NJ
Oct 2011 to Aug 2013
Core Team Member
Yorktel
Eatontown, NJ
Nov 2010 to Jan 2013
Tier III Support and Special Projects Analyst
Yorktel
Eatontown, NJ
May 2009 to Nov 2010
Tier II Operations Manager
Yorktel
Eatontown, NJ
Dec 2005 to May 2009
Lead Videoconferencing Engineer
ACT Videoconferencing
Andover, MA
Oct 2001 to Dec 2005
Lead Videoconferencing Engineer IV
PictureTel
Andover, MA
Jun 1998 to Oct 2001
Lead Videoconferencing Engineer IV
Skills:
Cisco Jabber, Cisco Technologies, Cisco Telepresence Bridge Devices, Cisco Telepresence Room Systems, Cisco Videoconferencing Endpoints, Cloud Computing, Cloud Video Conferencing, Conference Production, Integration, IP, Managed Services, Management, Microsoft Access, Microsoft Excel, Microsoft Lync, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Onboarding, PictureTel 900 Series Technical Maintenance, PictureTel Certified Videoconferencing Engineer {CVE} Core Training Curriculum (Certified 2000-2002), PictureTel Concorde 4500 Technical Maintenance, PictureTel Customer Satisfaction Plus, PictureTel Introduction to Telecommunications, PictureTel Live200, PictureTel Montage 570 Technical Maintenance , PictureTel Technology and Standards, PictureTel Total Quality Management {TQM}, PictureTel Venue 2000 Technical Maintenance, Polycom Certified Videoconferencing Engineer II {CVE 2.0} Training (Certified 2007-2009), Polycom CMA, Polycom DMA, Polycom EX, Polycom FX, Polycom HDX, Polycom M100, Polycom MGC, Polycom Telepresence, Polycom ViewStation, Polycom VPB, Polycom VSX, Product Management, Program Management, Remote Monitoring, Reporting & Analysis, Scopia, SIP, Skype, Software Documentation, Solution Selling, Strategic Partnerships, TCP/IP, Technical Support, Telecommunications, Telepresence, Tellios, Unified Communications, Vendor Management, Video Conferencing, VidYo, and VoIP
