Work:
Dallas Cowboys Oct 2013 - Aug 2015
Desktop Support Intern
T-Mobile Jun 2010 - Jul 2011
Specialized Technician Care Representative
At&T Jan 2009 - Sep 2010
Cable Splicer
At&T Feb 2008 - Sep 2010
Customer Service Technician
Education:
Cci Training Center, Inc. - Arlington 2013 - 2015
Premise Tech Sep 2010
Customer Service Tech Jun 2008
Dallas County Community College 2004 - 2005
Skills:
Troubleshooting
Customer Service
Active Directory
Microsoft Office
Networking
Windows 7
Microsoft Dynamics Ax
Itil
It Management
Event Planning
Microsoft Exchange
Servers
Windows Server
Windows
Windows Xp
Os X
Citrix
Vmware
Team Leadership
Retail Technology
Help Desk Support
Windows 8
Network Infrastructure
Executive Support
Dynamics Rms
Dynamics Ax
Cisco Meraki
Service Now.com
Jamf
Windows 10
Bitlocker
Technical Support
Point of Sale Systems
Network Administration
Apple Certified
Mac
Apple Software
Project Management
Certifications:
Comptia A+
Certified Meraki Network Operator
Apple Certified Associate - Mac Integration 10.10
Comptia
