Search

Miguel Halili Phones & Addresses

  • Round Rock, TX
  • Austin, TX

Work

Company: Dell technologies Aug 2019 Position: Consultant | team lead, support resolution team

Education

Degree: Bachelors, Bachelor of Science School / High School: University of Santo Tomas 1998 to 2003 Specialities: Psychology

Skills

Technical Support • Call Centers • Troubleshooting • Service Delivery • Vendor Management • Computer Hardware • Process Improvement • Team Management • Servers • Customer Satisfaction • It Service Management • Data Center • Hardware • Active Directory • Coaching • Software Documentation • Customer Experience • Itil • Team Leadership • Networking • Escalation Resolution • Windows Xp • Windows 7 • Contact Centers • Mentoring • Technical Training • Operating Systems • Windows • It Operations • Escalations Management • Customer Service

Languages

English • Tagalog

Industries

Information Technology And Services

Resumes

Resumes

Miguel Halili Photo 1

Consultant | Team Lead, Support Resolution Team

View page
Location:
Austin, TX
Industry:
Information Technology And Services
Work:
Dell Technologies
Consultant | Team Lead, Support Resolution Team

Emc
Team Lead, Support Resolution Team

Dell Jan 2015 - Sep 2017
Resolution Manager

Dell Aug 2013 - Jan 2015
Enterprise Technical Support Senior Analyst - Team Lead

Dell Feb 2012 - Aug 2013
Enterprise Technical Support Analyst
Education:
University of Santo Tomas 1998 - 2003
Bachelors, Bachelor of Science, Psychology
Skills:
Technical Support
Call Centers
Troubleshooting
Service Delivery
Vendor Management
Computer Hardware
Process Improvement
Team Management
Servers
Customer Satisfaction
It Service Management
Data Center
Hardware
Active Directory
Coaching
Software Documentation
Customer Experience
Itil
Team Leadership
Networking
Escalation Resolution
Windows Xp
Windows 7
Contact Centers
Mentoring
Technical Training
Operating Systems
Windows
It Operations
Escalations Management
Customer Service
Languages:
English
Tagalog
Miguel D Halili from Round Rock, TX, age ~41 Get Report