Resumes
Resumes
Senior Director, Global Business Services
View pageLocation:
4898 Houlton St, Dublin, CA 94568
Industry:
Insurance
Work:
Blue Shield of California, San Francisco, CA since Mar 2009
Director, Contracted Operations
Washington Mutual Bank, Pleasanton, CA (A division of JP Morgan Chase) Jan 2006 - Mar 2009
Vice President, Performance & Relationship Management (Card Services TMS)
GTL Limited, Frisco, TX Aug 2005 - Jan 2006
Sr. Vice President, USA & BPO Business
GTL Limited, New York, NY Jan 2003 - Jul 2005
Vice President, Strategic Accounts
GTL Limited, New York, NY & Arlington, VA Mar 2001 - Dec 2002
Director, Business Development & Business Development Manager
Director, Contracted Operations
Washington Mutual Bank, Pleasanton, CA (A division of JP Morgan Chase) Jan 2006 - Mar 2009
Vice President, Performance & Relationship Management (Card Services TMS)
GTL Limited, Frisco, TX Aug 2005 - Jan 2006
Sr. Vice President, USA & BPO Business
GTL Limited, New York, NY Jan 2003 - Jul 2005
Vice President, Strategic Accounts
GTL Limited, New York, NY & Arlington, VA Mar 2001 - Dec 2002
Director, Business Development & Business Development Manager
Education:
Nagpur University 1990 - 1994
Bachelor of Engineering, Electronics Design Technology
Bachelor of Engineering, Electronics Design Technology
Skills:
Vendor Management
Bpo
Business Development
Performance Management
Call Centers
Business Process Improvement
Call Center
Crm
Customer Relations
Bpo
Business Development
Performance Management
Call Centers
Business Process Improvement
Call Center
Crm
Customer Relations
Interests:
Cricket and Squash
Reading
Reading
Languages:
English