Addie S Robbins

1288 Piney Grove Rd, Kernersville, NC 27284

Banking

Truliant Federal Credit Union
Truservice Manager
Image Czar Communications
Remote Work Supervisor
Cci Apr 2015 - Mar 2016
Engagement Manager
City of Winston-Salem Jun 2007 - Dec 2012
Director
Teksystems Feb 2007 - Feb 2008
Consultant

Program Management
Customer Satisfaction
Customer Service
Quality Assurance
Project Management
Cross Functional Team Leadership
Business Process Improvement

3624 Yadkinville Rd, Winston Salem, NC 27106

Health, Wellness And Fitness

Vertex Fit Club
Owner
Cci - United States Oct 2015 - Mar 2016
Engagement Manager
Cci Apr 2015 - Oct 2015
Customer Service Supervisor
City of Winston-Salem Feb 2007 - Dec 2012
Contact Center Director
Teksystems Feb 2007 - Feb 2008
Consultant

Southern New Hampshire University 2014 - 2017
Masters, Project Management University of North Carolina at Chapel Hill 2008 - 2009
Hacc, Central Pennsylvania's Community College 1981 - 1983

Customer Service
Call Center
Operations Management
Leadership
Management
Program Management
Customer Satisfaction
Performance Management
Project Planning
Project Management
Budgets
Team Building
Negotiation
Change Management
Integration
Employee Relations
Leadership Development
Recruiting
Call Centers
Training
Marketing Strategy
Cross Functional Team Leadership
Human Resources
Organizational Development
Coaching
Customer Retention
Vendor Management
Time Management
Team Management
Account Management
Microsoft Office
Team Leadership
Strategic Planning
Business Analysis
Conflict Resolution
Customer Experience
Telecommunications
Public Speaking
Analysis
Strategy
Process Improvement
Sales
Payroll
Employee Training
Employee Engagement
Marketing
Fundraising
Event Planning
Nonprofits
Consulting

Children
Economic Empowerment
Environment
Education
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights