Resumes
Resumes
Experienced Credit, Customer Service & Collections Representative
View pagePosition:
Credit Specialist at Advertising Specialty Institute, Director at i-Quest Holdings LLC
Location:
Philadelphia, Pennsylvania
Industry:
Consumer Services
Work:
Advertising Specialty Institute - Trevose, Pa since Nov 2007
Credit Specialist
i-Quest Holdings LLC - Greater Philadelphia Area since Jul 2007
Director
Advertising Specialty Institute - Trevose, Pa Nov 2007 - Jan 2009
Member Services Representative
ARAMARK - Philadelphia, Pa Jul 2001 - Oct 2007
Customer Service Representative
DaimlerChrysler - Horsham, Pa 1999 - 2001
Collections/ Customer service
Credit Specialist
i-Quest Holdings LLC - Greater Philadelphia Area since Jul 2007
Director
Advertising Specialty Institute - Trevose, Pa Nov 2007 - Jan 2009
Member Services Representative
ARAMARK - Philadelphia, Pa Jul 2001 - Oct 2007
Customer Service Representative
DaimlerChrysler - Horsham, Pa 1999 - 2001
Collections/ Customer service
Education:
Art Institute of Philadelphia 2005 - 2007
n/a, Animation Temple University 1997 - 1999
n/a, Animation Temple University 1997 - 1999
Skills:
Image manipulation
Creative Writing
Customer Relations
Management
Negotiation
Customer Retention
Advertising
Trade Shows
Social Media Marketing
Social Networking
Building Relationships
Facebook
Direct Marketing
Marketing
Cold Calling
Customer Service
Creative Writing
Customer Relations
Management
Negotiation
Customer Retention
Advertising
Trade Shows
Social Media Marketing
Social Networking
Building Relationships
Direct Marketing
Marketing
Cold Calling
Customer Service
Interests:
Investing (securities & real estate), new technology, animation, graphic design, martial arts, music, fine art, billiards
Honor & Awards:
§ Customer service merit award,
§ Phone Pro certificate
Certifications:
BASI, Advertising Specialty Institute
Andrew Mugo
View pageWork:
ADVERTISING SPECIALTY INSTITUTE
Nov 2007 to 2000
Credit Specialist
ARAMARK
Philadelphia, PA
Jul 2001 to Oct 2007
Customer Service Representative
DAIMLERCHRYSLER
Horsham, PA
1999 to 2001
Collections/ Customer service
Nov 2007 to 2000
Credit Specialist
ARAMARK
Philadelphia, PA
Jul 2001 to Oct 2007
Customer Service Representative
DAIMLERCHRYSLER
Horsham, PA
1999 to 2001
Collections/ Customer service
Education:
ART INSTITUTE OF PHILADELPHIA
2005 to 2007
Animation
TEMPLE UNIVERSITY
1997
Business, Management, Marketing, and Related Support Services
2005 to 2007
Animation
TEMPLE UNIVERSITY
1997
Business, Management, Marketing, and Related Support Services
Skills:
Credit assessment, bankruptcy reconciliation, collections, first call complaint resolution, payroll-processing, customer retention, intermediate computer competence as well as claim investigation.