Ashley D Zuelke

Houston, TX

Information Technology And Services

American Express Business Travel since Sep 2010
Project Analyst
The Experts Jun 2008 - Sep 2010
Project Leader
Peak Investment Properties, LLC Sep 2007 - Sep 2010
Accounts Receivable and Licensed Real Estate Agent

Manzano High School 1998 - 2002
University of Houston-Downtown 2012
Bachelor of Applied Science (B.A.Sc.), International Business

Change Management
Leadership
Process Improvement
Vendor Management
Strategy
Employee Training
Training
Project Management
Business Process Improvement
Analysis
Program Management
Performance Management
Team Leadership
Business Analysis
Management
Organizational Development
Strategic Planning
Visio
Sharepoint
Cross Functional Team Leadership
Training Delivery
Consulting
Organizational Effectiveness
Learning Management
Talent Management
Business Transformation
Team Management
Customer Experience
Employee Engagement
Call Centers
Performance Improvement
Analytics
Customer Relationship Management
Salesforce.com
Knowledge Management
Business Planning
Needs Analysis
Data Analysis
Access
Budgets
Contract Negotiation
Team Building

Children
Podcasts
Education
Arts and Culture
Com
Franklin Covey Publications
Adult Education
Travel
Apple Technology
Iyengar Yoga

Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Platform Basics Badge
Data Modeling Badge
Ui Customization Badge
Salesforce1 Mobile Basics Badge
Chatter Basics Badge
Reports & Dashboards Badge
Communities Basics
Data Security Badge
Crm Basics Badge
Formulas & Validations Badge
Lightning Experience Basics Badge
Lightning Experience Features Badge
App Customization Lite Badge
Lightning App Builder Badge
Lightning Experience Rollout Badge
Lightning Reports and Dashboards Badge
Salesforce Trailhead

American Express Business Travel - Virtual

2010 to 2000
Project Analyst
The Experts IT
Phoenix, AZ
2008 to 2010
Project Leader (Contractor) to American Express Global Learning & Performance
Peak Investment Properties, LLC
Phoenix, AZ
2006 to 2008
Accounts Receivable Manager & AZ Licensed REALTOR
Bernard Allison Management
Albuquerque, NM
2004 to 2006
Assistant Property Manager

Manzano High School
Albuquerque, NM
1998 to 2002
High school diploma
University of Houston Downtown
Houston, TX
2012
BS in Internationl Business Major

Metrics tracking, communication, data analysis, process improvement, vendor management, content management, information managment, SharePoint administration, Learning Mangement System (LMS) Administration and Management, report creation.