Carlos E Tortolero

Jacksonville, FL

Telecommunications

T-Mobile - Jacksonville, Florida Area since Jan 2011
Retail Sales Associate
Coggin Honda Jacksonville Jan 2010 - Jan 2011
Sales Consultant
Holler Honda Aug 2008 - Oct 2009
Sales Consultant

Webster University 2012 - 2013
Master of Business Administration (MBA), Information Technology Florida State College of Jacksonville 2010 - 2011
B.A.S, Supervision and Management Valencia Community College 2004 - 2007
A.A, Business Administration

Customer Satisfaction
Sales
Customer Service
Management
Sales Operations
Retail
Sales Management
Customer Retention
Team Leadership
Wireless
Microsoft Office
Troubleshooting
Crm
Customer Experience
Business Strategy
Project Management
Spanish
Team Building
Inventory Management
Problem Solving
Team Management
New Business Development
Training
B2B
Skilled at Using Case Tools For Designing and Developing It Components
Basic Knowledge of Cissp Security Compliance
Basic Knowledge of Database Management
High Proficiency In Microsoft Suite
Exceptional Client Relations
Problem Solving Skills
Fluent In Spanish
Microsoft Excel

Spanish

Verizon Wireless

2014 to 2000
Solution Specialist
T-Mobile USA

2011 to 2014
Retail Sales Associate
Honda

2008 to 2011
Sales Consultant

Webster University
Jacksonville, FL
Mar 2014
MBA
Florida State College at Jacksonville
Jacksonville, FL
Aug 2011
Bachelor of Applied Science in Supervision and Management
Valencia Community College
Orlando, FL
Aug 2007
A.A in Business Administration
George Herbert Walker School of Business & Technology ACBSP Accredited
Information and Technology Management

T-mobile USA

2011 to 2000
Retail Sales Associate
Honda

2008 to 2011
Sales Consultant

Florida State College Jacksonville
Jacksonville, FL
2010 to 2011
Bachelors
Valencia Community College
Orlando, FL
2005 to 2007
A.A in Business Administration
Webster University
Jacksonville, FL
Master