Location:
4706 Candletree Ln, Austin, TX 78744
Industry:
Higher Education
Work:
The University of Texas System
Information Technology Support Team Lead
The University of Texas System
Senior Information Services Specialist
The University of Texas System
Information Services Specialist
Lamar University 1998 - 2011
It Support Specialist, Senior
1998 - 2011
Information Technology Support Team Lead
Education:
Lamar University 1998 - 2004
Masters, Bachelors, Master of International Studies, Information Systems
Skills:
Troubleshooting
Windows 7
System Administration
Technical Support
Active Directory
Microsoft Office
Windows Server
Network Administration
Higher Education
Operating Systems
Vmware
Cisco Technologies
Customer Service
Microsoft Exchange
Networking
Access
Help Desk Support
Windows
Security
Servers
Windows Xp
Linux
Html
Cisco Call Manager
Spiceworks
Sharepoint
Avaya Communication Manager
Ricoh
Network Security
Security Management
Windows 8
Penetration Testing
Sccm
Avaya Ip Telephony
Windows 10
Office 365
Cisco Vpn
Certifications:
Sans Security Essentials
Dell Warranty Parts Direct
Hdi Certified Support Center Team Lead (Hdi)
Apple Service Fundamentals
Sans, License 20120529
Hdi
License 20120529
Support Center Team Lead
