Location:
300 east Swisher Rd, Lake Dallas, TX 75065
Industry:
Information Technology And Services
Work:
Technology Service Professionals - Plano, TX since Aug 2012
Texas Instruments Help Desk Analyst
TEKsystems - Richardson, TX May 2012 - Jul 2012
Bank of America On-site Desktop Support Specialist
Genesis10 - Addison, TX Jul 2011 - Apr 2012
Bank of America On-site Desktop Support Specialist
The Freeman Company Jun 2009 - May 2011
Technical Service Desk
PepsiCo Jul 2005 - Apr 2009
Help Desk Analyst
Education:
Oklahoma City Community College 1995 - 1997
Associates, Liberal Arts
Skills:
Troubleshooting
Technical Support
Windows 7
Windows Server
Active Directory
Microsoft Office
Networking
Hardware
Customer Service
Help Desk Support
Information Technology
Operating Systems
Software Installation
Laptops
Computer Hardware
Sccm
Blackberry
Computer Repair
Printers
Vpn
Iphone
Android
Blackberry Enterprise Server
Citrix Metaframe
Citrix
Software Documentation
Windows Mobile
Dameware
Microsoft Operating Systems
Computer Maintenance
Testing
Disaster Recovery
Windows
Servers
Windows Vista
System Administration
Microsoft Exchange
Root Cause Analysis
Maximo
Peregrine
Linux
Dell Computers
Databases
Network Administration
Bmc Remedy
Vmware
Customer Relations
Windows Server 2008
Computer Hardware Troubleshooting
Certifications:
Certified Casper Technician
Certified Jss Administrator
