Resumes
Resumes
Wfm Systems Administrator
View pageLocation:
Brentwood, TN
Industry:
Outsourcing/Offshoring
Work:
Clientlogic
Wfm Systems Administrator
Sitel
Workforce Systems Administrator
Blue Pumpkin Software 2000 - 2001
Project Manager
Aspect Communications 1994 - 2000
Consultant Telecomunications and Call Center
Hartmarx Jul 1982 - Jul 1994
Manager Telecommunications Network
Wfm Systems Administrator
Sitel
Workforce Systems Administrator
Blue Pumpkin Software 2000 - 2001
Project Manager
Aspect Communications 1994 - 2000
Consultant Telecomunications and Call Center
Hartmarx Jul 1982 - Jul 1994
Manager Telecommunications Network
Education:
Michigan State University
Bachelors, Bachelor of Science, Social Studies, Statistics, Business, Labor Relations
Bachelors, Bachelor of Science, Social Studies, Statistics, Business, Labor Relations
Skills:
Process Improvement
Call Centers
Workforce Management
Telecommunications
Vendor Management
Training
Outsourcing
Call Center
Project Management
Business Process
Capacity Planning
Integration
Avaya
Contact Centers
Management
Bpo
Crm
Service Delivery
Acd
Itil
Start Ups
Disaster Recovery
Resource Management
Customer Retention
Business Process Improvement
Business Analysis
Networking
Security
Ivr
Team Management
Offshoring
Inbound Marketing
Customer Experience
Call Centers
Workforce Management
Telecommunications
Vendor Management
Training
Outsourcing
Call Center
Project Management
Business Process
Capacity Planning
Integration
Avaya
Contact Centers
Management
Bpo
Crm
Service Delivery
Acd
Itil
Start Ups
Disaster Recovery
Resource Management
Customer Retention
Business Process Improvement
Business Analysis
Networking
Security
Ivr
Team Management
Offshoring
Inbound Marketing
Customer Experience