Diana Gail Upson

950 west Bannock St, Boise, ID 83702

Information Technology And Services

Brandman University - Chapman University System - Irvine, CA since Jan 2012
Executive Assistant
Marina Hills Animal Hospital - Laguna Niguel, CA May 2011 - Jan 2012
Hospital Manager
Conservation Law Foundation - Portland, Maine Jul 2008 - May 2011
Office Manager/Executive Assistant
Portland Schooner Company - Portland, Maine Mar 2007 - Jul 2008
Office Manager
Northside Emergency Pet Clinic - Westminster, Colorado May 2000 - Aug 2006
Inventory Manager/Emergency Veterinary Technician

Southern New Hampshire University 2009 - 2011
M.S., Organizational Leadership with Human Resources Management University of Phoenix 2009
B.S., Management

Project Management
Microsoft Office
Business Process Improvement
Business Process Development
Client Issue Resolution
Client Relations
Client Training
Coaching and Mentoring
Consulting
Continuous Process Improvement
Customer Communication
Customer Escalation Management
Customer Relationship Management
Customer Success
Customer Support
Data Analysis
Data Management
Enterprise Project Management
Issue Management
Knowledge Base
Needs Assessment
Onboarding
Oral Communication
Presentations
Procedure Development
Process Automation
Process Optimization
Program Management
Project Implementation
Project Tracking
Reporting
Requirements Gathering
Start Up Environment
System Configuration
System Implementations
Team Building
Team Leadership
Technical Documentation
Technical Support
Training and Development
Training Material
Training Programs
Troubleshooting
Vendor Coordination
Written Communication
Peoplesoft
Kronos
Raiser's Edge
Ellucian Banner
Adobe Photoshop
Hris Database Management
Six Sigma
Budget Management
Organizational Development
Scheduling
Office Management
Time Management
Human Resources
Nonprofits
Higher Education
Management
Public Speaking
Administrative Assistants
Marketing
Event Planning
Community Outreach
Training
Community Development
Database Administration
Data Entry
Email Marketing
Web Content Management
Web Design
Editing
Proofreading
Social Media Blogging
Bookkeeping
Fundraising
Virtual Assistance
Adobe Creative Suite
Google Apps
Executive Administrative Assistance
Html
Html Emails

See 3+See Less
Reading
Sustainable Agriculture
Health
Children
Volunteering
Education
Environment
Science and Technology
Environmental Conservation
Community Development
Legal Process
Organizational Development
Human Rights
Exploration
Civil Rights and Social Action
Poverty Alleviation
Hiking
Disaster and Humanitarian Relief
Social Services
Project Management
Government Relations
Animal Welfare
Arts and Culture
Employee Development

English