Douglas D Fratt

6866195, Mar 15, 2005

Oct 31, 2002

10/285115

Clyde W. Knowles - Woodstock GA, US
Douglas David Fratt - Cumming GA, US
Robert F. Joyce - Alpharetta GA, US
Juwono W. Bong - Lawrenceville GA, US

United Parcel Service of America, Inc. - Atlanta GA

G06F017/60

235385, 235375, 235382, 235383, 235487, 235492, 34056801, 705 26

An inventory management system utilizes unattended facilities remote from a central warehouse for service parts logistics. Items are placed in inventory in secure enclosures at the unattended facilities by the inventory management service. The unattended facilities may be located near one or more customers to reduce a service technician's travel time and customers' inventory costs. A service technician utilizes a passcode to retrieve needed items. The service technician may order items that are not kept in the inventory of the unattended facility in which case the items may be delivered to the unattended facility and the service technician may receive a notification related to all the items that comprise an order that the order is ready for pick up at an unattended facility. Unused, used or damaged parts may be returned by a technician to a remote secure enclosure where such returned parts may be retrieved and disposed of, repaired or placed back into inventory if not damaged or after repair, and the processing of such returned parts begins by information entered into a data entry device at the remote secure enclosure location. Return items that are not damaged may be included in the inventory of an unattended facility.

7055741, Jun 6, 2006

Dec 20, 2004

11/018789

Juwono W. Bong - Lawrenceville GA, US
Clyde W. Knowles - Woodstock GA, US
Douglas David Fratt - Cumming GA, US
Robert F. Joyce - Alpharetta GA, US

United Parcel Service of America, Inc. - Atlanta GA

G06K 7/01

2353825, 235383, 235382, 235385, 706 26

An inventory management system utilizes unattended facilities remote from a central warehouse for service parts logistics. Items are placed in inventory in secure enclosures at the unattended facilities by the inventory management service or are delivered directly to the unattended facility. The unattended facilities may be located near one or more customers to reduce a service technician's travel time and customers' inventory costs. A service technician utilizes a passcode to retrieve needed items. The service technician may order items that are not kept in the inventory of the unattended facility in which case the items may be delivered to the unattended facility and the service technician may receive a notification related to all the items that comprise an order that the order is ready for pick up at an unattended facility. Unused, used or damaged parts may be returned by a technician to a remote secure enclosure where such returned parts may be retrieved and disposed of, repaired or placed back into inventory if not damaged or after repair, and the processing of such returned parts begins by information entered into a data entry device at the remote secure enclosure location. Return items that are not damaged may be included in the inventory of an unattended facility.

20040084527, May 6, 2004

Mar 28, 2003

10/401915

Juwono Bong - Lawrenceville GA, US
Clyde Knowles - Woodstock GA, US
Douglas Fratt - Cumming GA, US
Robert Joyce - Alpharetta GA, US

United Parcel Service of America, Inc.

G06K005/00
G06F017/60

235/385000, 235/382000

An inventory management system utilizes unattended facilities remote from a central warehouse for service parts logistics. Items are placed in inventory in secure enclosures at the unattended facilities by the inventory management service or are delivered directly to the unattended facility. The unattended facilities may be located near one or more customers to reduce a service technician's travel time and customers' inventory costs. A service technician utilizes a passcode to retrieve needed items. The service technician may order items that are not kept in the inventory of the unattended facility in which case the items may be delivered to the unattended facility and the service technician may receive a notification related to all the items that comprise an order that the order is ready for pick up at an unattended facility. Unused, used or damaged parts may be returned by a technician to a remote secure enclosure where such returned parts may be retrieved and disposed of, repaired or placed back into inventory if not damaged or after repair, and the processing of such returned parts begins by information entered into a data entry device at the remote secure enclosure location. Return items that are not damaged may be included in the inventory of an unattended facility.