Ericka Loman

406 west 34Th St, Kansas City, MO 64111

Retail

Best Buy
Customer Experience Specialist
Vfw Auxiliary
Administrative Assistant
Best Buy May 2008 - Apr 2014
Operations Supervisor
Kindercare Learning Centers Jan 2008 - Nov 2009
Pre Kindergarten Teacher
Extended Stay America Jan 2005 - Jan 2008
Guest Services

Customer Service
Customer Experience
Inventory Management
Time Management
Employee Training
Retail Sales
Communication Skills
Hiring
New Hire Orientations
Job Coaching
Team Mentoring
Cashiering
Multi Line Phone
Telephone Etiquette
Office Administration
E Learning
Training and Development
Team Motivation
Interviews
Multi Channel Retail
Back Office
Cash Handling
Change Orders
Purchase Orders
Bookkeeping
Reporting and Analysis

Best Buy
Kansas City, MO
2010 to 2014
Operations Supervisor
Best Buy
Kansas City, MO
2008 to 2014
Other Experience with Best Buy
KinderCare Learning Center
Gladstone, MO
2008 to 2009
Pre-K Teacher
Extended Stay Hotels
Kansas City, MO
2005 to 2008
Guest Service Representative

University of Missouri Kansas City
Kansas City, MO
Bachelors of Arts in Elementary Education

4 years of direct management and supervising experience through multiple positions Compose confidential and general correspondence to both internal and external customers Able to analyze statistical data Perform budgeting and bookkeeping tasks Perform Human Resource duties within the store Conduct Performance Evaluations Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time Comfortable in high-stress fast-paced environment requiring quick calculated decision making skills