Resumes
Resumes
Jean Shearn
View pageLocation:
Pittsburgh, PA
Industry:
Retail
Work:
Edward W Shearn Iii Lawn Service Jan 1985 - Jan 2012
Book Keeper
Jcpenney Customer Care Center Jan 1999 - Jan 2012
Service Level Supervisor
The Teachers Edge Jan 2005 - Jan 2007
Manager
Jc Penney Jan 1990 - Jan 1999
Associate Development and Floor Supervisor
Jcpenney Jan 1983 - Jan 1990
Customer Care Associate
Book Keeper
Jcpenney Customer Care Center Jan 1999 - Jan 2012
Service Level Supervisor
The Teachers Edge Jan 2005 - Jan 2007
Manager
Jc Penney Jan 1990 - Jan 1999
Associate Development and Floor Supervisor
Jcpenney Jan 1983 - Jan 1990
Customer Care Associate
Education:
Community College of Allegheny County 2010 - 2013
Associates, Software Development Community College of Allegheny County 2007 - 2011
Associates
Associates, Software Development Community College of Allegheny County 2007 - 2011
Associates
Skills:
Problem Solving
Microsoft Office
Java
Visual Basic
Network Administration
Customer Service
Customer Satisfaction
Call Center
Microsoft Office
Java
Visual Basic
Network Administration
Customer Service
Customer Satisfaction
Call Center
Languages:
Spanish
Jean Shearn
View pageJean Shearn Pittsburgh, PA
View pageWork:
Edward W Shearn III Lawn Service
Mar 1985 to 2000
Book Keeper
JCPenney Customer Care Center
Cheswick, PA
Jul 1983 to Jun 2012
Service Level Supervisor
The Teachers Edge Incorporated
Monroeville, PA
2005 to 2007
Manager
Mar 1985 to 2000
Book Keeper
JCPenney Customer Care Center
Cheswick, PA
Jul 1983 to Jun 2012
Service Level Supervisor
The Teachers Edge Incorporated
Monroeville, PA
2005 to 2007
Manager
Education:
CCAC Boyce Campus
Monroeville, PA
2013
Associate of Science in Software Development
Community College of Allegheny County
Monroeville, PA
2011
A.S. in Information Technology
Monroeville, PA
2013
Associate of Science in Software Development
Community College of Allegheny County
Monroeville, PA
2011
A.S. in Information Technology
Skills:
Microsoft Word, Excel, Access, Bilingual, Multi-tasking, Coaching/Training, Trouble Shooting, SQL, Java, Visual Basic, OEN, Clarify, Remedy, KANA, Crystal Reports, TEAM, Customer Service, Trouble-Shooting, Technical Support, Network Administration