Jennette E Cisneros

8327 Johansen Ave south, Cottage Grove, MN 55016

Health, Wellness And Fitness

Simply Massage
Owner and President
Mendota Insurance Aug 2011 - Sep 2012
Subrogation Supervisor
Mendota Insurance Sep 2007 - Sep 2012
Call Center and Support Supervisor
Mendota Insurance Oct 2005 - Sep 2007
Auto Claim Representative
State Farm Jul 1990 - Sep 2005
Auto Claim Representative

Concordia College 1991 - 1993
Bachelors, Bachelor of Arts, Organizational Management, Communications Concordia University - St. Paul
Bachelors, Communication, Organizational Management

Cisco Call Manager
Negotiation
Training and Development
Developing Talent
Developing Training Programs
Developing Staff
Auto Claims Handling
Process Development
Customer Satisfaction
Call Center
Managing High Performance Teams
Managing Vendors
Data Analysis
Customer Service
Problem Solving
Insurance
Customer Relations
Process Improvement
Team Building
Coaching
Mentoring
Performance Management
Scheduling
Organizational Development
Claims
Auto Claims
Property and Casualty Insurance
Subrogation
Claim
Call Centers
Management
Claims Management
Strategic Planning
Business Strategy
Marketing Strategy
Leadership Development
Team Leadership
Claims Handling
Claim Investigation
Claims Resolution
Property Claims
Performance Metrics
Microsoft Office
Leadership
Training
General Insurance
Liability
Microsoft Excel
Casualty Insurance
Insurance Claims

Mendota Insurance

Aug 2011 to 2000
Subrogation Supervisor
Mendota Insurance

Sep 2007 to Sep 2012
Call Center & Support Supervisor
Mendota Insurance

Oct 2005 to Sep 2007
Auto Claim Representative
State Farm Insurance Company

Jul 1990 to Sep 2005
Auto Claim Representative

Concordia College
Saint Paul, MN
1993
Bachelor of Arts in Organizational Management and Communications