Resumes
Resumes
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Broker Support Manager
View pageLocation:
1479 Radcliffe Way, Auburn, CA 95603
Industry:
Insurance
Work:
Healthsherpa
Broker Support Manager
Ribbons Galore 2017 - 2019
Director of Customer Service
Headsets.com 2015 - 2017
Amazon Marketplace Manager
Headsets.com 2008 - 2015
Headset Advisor
Broker Support Manager
Ribbons Galore 2017 - 2019
Director of Customer Service
Headsets.com 2015 - 2017
Amazon Marketplace Manager
Headsets.com 2008 - 2015
Headset Advisor
Education:
Southern New Hampshire University 2014 - 2015
Bachelors, Media Studies, Communication University of California, Davis 2002 - 2004
Diablo Valley College 1999 - 2002
Associates, Associate of Arts
Bachelors, Media Studies, Communication University of California, Davis 2002 - 2004
Diablo Valley College 1999 - 2002
Associates, Associate of Arts
Skills:
Call Center
Process Improvement
Salesforce.com
Account Management
Customer Service
Customer Satisfaction
Call Centers
Management
Customer Retention
Team Leadership
Microsoft Excel
Microsoft Office
Training
Microsoft Word
Operations Management
Sales
B2B
Call Flow
Customer Service Management
Customer Service Training
Customer Focused Service
Headsets
Ip Phones
Leadership
Process Management
Workforce Management
Customer Experience
Project Management
Customer Relationship Management
Sales Operations
It Service Management
Product Management
Product Marketing
Marketing
Meeting Planning
Coaching
Customer Support
Problem Solving
Team Management
Team Building
Conflict Resolution
Training and Development
Performance Reviews
Customer Service Operations
Customer Loyalty
Customer Experience Management
Inside Sales
Service Operations
Body Language
Meeting Scheduling
Process Improvement
Salesforce.com
Account Management
Customer Service
Customer Satisfaction
Call Centers
Management
Customer Retention
Team Leadership
Microsoft Excel
Microsoft Office
Training
Microsoft Word
Operations Management
Sales
B2B
Call Flow
Customer Service Management
Customer Service Training
Customer Focused Service
Headsets
Ip Phones
Leadership
Process Management
Workforce Management
Customer Experience
Project Management
Customer Relationship Management
Sales Operations
It Service Management
Product Management
Product Marketing
Marketing
Meeting Planning
Coaching
Customer Support
Problem Solving
Team Management
Team Building
Conflict Resolution
Training and Development
Performance Reviews
Customer Service Operations
Customer Loyalty
Customer Experience Management
Inside Sales
Service Operations
Body Language
Meeting Scheduling
Languages:
English