Maria Flores

QUEST DIAGNOSTICS

Nov 2007 to 2000
Laboratory Technician/Specimen Processing
Van Nuys Womens Clinic
Van Nuys, CA
Dec 2006 to Feb 2007
Medical Assistant/Back Office
United Education Institute
Van Nuys, CA
May 2006 to Dec 2006
Teachers Assistant
Sears Roebuck and Co
Valencia, CA
Jan 2006 to Jun 2006
Customer and Merchandise Assistant

Wella Sebastian

May 2005 to Feb 2007
Customer Service /Support Team
Innovations

Aug 2001 to May 2005
Customer Service

Marinello School of Beauty
West Covina, CA
Mar 2013
Cosmetology

Supervisory experience in Customer Relations. Skilled at problem resolution in a fast-paced environment. Excellent interpersonal communication skills; excel in assuring that customer needs are met and satisfactory answers to problems and questions are provided. Excellent computer skills including PC, Windows, Microsoft, Excel, Outlook, Lotus Notes, VISTA, SAP, and Avaya Typing 35+ wpm 10-Key by Touch 9 years of Call Center experience

Internal Revenue Service
Fresno, CA
Apr 2014 to Aug 2014
File Clerk
GAP Inc
Fresno, CA
Jun 2013 to Apr 2014
Merchandise Handlers
Internal Revenue Service
Fresno, CA
Feb 2013 to May 2013
Mail Clerk
U.S Census Bureau
Fresno, CA
Dec 2009 to Apr 2010
Recruiting Assistant
Rosenbalm Rockery
Fresno, CA
May 2007 to Jul 2008
Receptionist/Clerk

Youth Policy Institute

Sep 2014 to 2000
Planning & Case Manager Social Work Intern
Our House Grief Support Center

Jul 2014 to 2000
Grief Group Leader
Family Crisis Center

Jul 2012 to 2000
Residential Care Manager
Homeless Outreach Program Integrative Care System
Los Angeles, CA
Sep 2013 to May 2014
Clinical Therapist Intern

University of Southern California
Los Angeles, CA
2015
Masters in Social Work, Concentration in Families & Children, Emphasis Public Child Welfare.
University of California
Santa Cruz, CA
2013
Bachelors of Arts in Latin American & Latinos Studies; Minor in Education

Bilingual/ Bicultural English and Spanish proficiency; Microsoft Word, PowerPoint, Excel, JMP statistical software, Familiar with Mac

New Economics for Women
Van Nuys, CA
Sep 2010 to Apr 2013
FamilySource Center Manager
New Economics for Women
Van Nuys, CA
Oct 2009 to Sep 2010
Lead Case Manager - Homeless Prevention Project
New Economics for Women
Canoga Park, CA
Apr 2008 to Oct 2009
Manager of Family Services
W.A.V.E
Mission Hills, CA
May 2001 to Dec 2007
Administrative Assistant to the Director/Intake Coordinator

National University
Mnchen
2013 to 2013
International Business Program
National University
Woodland Hills, CA
Oct 2012
Bachelor of Arts in Business Management
Los Angeles Mission College
Sylmar, CA
Jan 2007 to Sep 2009
San Fernando High School
San Fernando, CA
Jun 1995
Business Program

Briarcrest Nursing Center
Bell Gardens, CA
May 2010 to Dec 2012
CNA/Restorative Aide
Sunray Healthcare Center
Los Angeles, CA
Jun 2008 to May 2010
CNA/Restorative Aide.
Greenfield Care Center
South Gate, CA
Feb 2005 to Mar 2009
CNA - Certified Nursing Assistant

Mira Loma Christian Adult School
Riverside, CA
2014 to 2014
High School Equivalency-GED in General Education
Genova Health Institute
Los Angeles, CA
2008 to 2008
Restorative Nurse Aide in Nursing
Subacute Solutions, Inc
Los Angeles, CA
2008 to 2008
Subacute Resident Safety for the CNA in Nursing
Genova Health Institute
Los Angeles, CA
2006 to 2006
Home Health Aide in Nursing
Technical College
Huntington Park, CA
2003 to 2003
Certified Nurse Assitant in Nursing

Bilingual in Spanish and English<br/>People Skills

B Braun
Irvine, CA
Aug 2014 to Mar 2015
Material Handler, Inspector, Loader
Kona Cleaners
Costa Mesa, CA
Jan 2014 to Jul 2014
Customer Service

Alorica
Fresno, CA
Jun 2014 to Jul 2014
Customer Service Representative
Gap Inc
Fresno, CA
Nov 2013 to Dec 2013
Sales Associate
No on Measure G
Fresno, CA
Jun 2013 to Jul 2013
Leticia Perez Campaign
Fresno, CA
Apr 2013 to Jul 2013
Ivy Center Branch Library
Fresno, CA
Sep 2010 to Sep 2010
Librarian Assistant
BabysitterFresno, CA
Feb 2010 to Aug 2010
Breast Cancer
Fresno, CA
Oct 2009 to Nov 2009
Volunteer