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Rao N Tanuku

from Hopewell Junction, NY
Age ~66

Rao Tanuku Phones & Addresses

  • Hopewell Junction, NY
  • Danbury, CT
  • 12 Blue Heron Rd, Nanuet, NY 10954
  • Texas City, TX
  • White Plains, NY
  • Columbus, OH

Publications

Us Patents

Methods And Apparatus For Automating The Telephone Operator Services

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US Patent:
6480598, Nov 12, 2002
Filed:
Sep 17, 1998
Appl. No.:
09/156188
Inventors:
Craig Reding - Midland Park NJ
Menno Aartsen - Arlington VA
Lisa M. Amberger - Ossining NY
Constance Carlson - Clinton Corners NY
Suzi Levas - Nanuet NY
Mike Metaxas - Bayside NY
Jan Stein - Danbury CT
Rao Tanuku - Nanuet NY
Thea Turner - Evanston IL
Assignee:
Verizon Services Corp. - Arlington VA
International Classification:
H04M 500
US Classification:
37926501, 37926504, 37926607
Abstract:
Methods and apparatus for providing operator services to callers in a fully or partially automated manner are disclosed. In addition, the present invention is directed to methods and apparatus for providing new telephone services, e. g. , the forwarding of messages to non-published telephone number customers. It is also directed to methods and apparatus that can be used to detect, report and correct operator input errors. Automated, e. g. , unmanned, apparatus of the present invention are capable of interfacing with conventional telephone switches using known operator protocols. This allows automated devices of the present invention to appear to existing telephone switches as manned operator positions capable of servicing telephone calls. In accordance with the present invention, the unmanned apparatus of the present invention is assigned one or more operator position identifiers conventionally used to identify manned operator positions. The interaction of the automated apparatus of the present invention and a telephone switch involves the use of the assigned operator position identifiers to identify the apparatus of the present invention to the switch as one or more operational operator positions.

Methods And Apparatus For Automating The Servicing Of Telephone Calls Including Requesting Directional And/Or Other Types Of Information

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US Patent:
7606359, Oct 20, 2009
Filed:
Sep 17, 1998
Appl. No.:
09/154965
Inventors:
Craig Reding - Midland Park NJ, US
Menno Aartsen - Arlington VA, US
Lisa M. Amberger - Ossining NY, US
Constance Carlson - Clinton Corners NY, US
Suzi Levas - Nanuet NY, US
Mike Metaxas - Bayside NY, US
Jan Stein - Danbury CT, US
Rao Tanuku - Nanuet NY, US
Thea Turner - Evanston IL, US
Assignee:
Verizon Services Corp. - Arlington VA
International Classification:
H04M 3/00
US Classification:
37926501, 379267
Abstract:
Methods and apparatus for providing operator services to callers in a fully or partially automated manner are disclosed. In addition, the present invention is directed to methods and apparatus for providing new telephone services, e. g. , the forwarding of messages to non-published telephone number customers. It is also directed to methods and apparatus that can be used to detect, report and correct operator input errors. Automated, e. g. , unmanned, apparatus of the present invention are capable of interfacing with conventional telephone switches using known operator protocols. This allows automated devices of the present invention to appear to existing telephone switches as manned operator positions capable of servicing telephone calls. In accordance with the present invention, the unmanned apparatus of the present invention is assigned one or more operator position identifiers conventionally used to identify manned operator positions. The interaction of the automated apparatus of the present invention and a telephone switch involves the use of the assigned operator position identifiers to identify the apparatus of the present invention to the switch as one or more operational operator positions.

Methods And Apparatus For Servicing Directory Assistance Calls Requesting Non-Published Number Information

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US Patent:
6427006, Jul 30, 2002
Filed:
Sep 16, 1998
Appl. No.:
09/154014
Inventors:
Craig Reding - Midland Park NJ
Suzi Levas - Nanuet NY
Mike Metaxas - Bayside NY
Rao Tanuku - Nanuet NY
Dina Yashchin - Yorktown NY
Assignee:
Bell Atlantic Network Services, Inc. - Arlington VA
International Classification:
H04M 342
US Classification:
37920101, 37921102, 37921201
Abstract:
Methods and apparatus for providing operator services to callers in a fully or partially automated manner are disclosed. In addition, the present invention is directed to methods and apparatus for providing new telephone services, e. g. , the forwarding of messages to non-published telephone number customers. It is also directed to methods and apparatus that can be used to detect, report and correct operator input errors. Automated, e. g. , unmanned, apparatus of the present invention are capable of interfacing with conventional telephone switches using known operator protocols. This allows automated devices of the present invention to appear to existing telephone switches as manned operator positions capable of servicing telephone calls. In accordance with the present invention, the unmanned apparatus of the present invention is assigned one or more operator position identifiers conventionally used to identify manned operator positions. The interaction of the automated apparatus of the present invention and a telephone switch involves the use of the assigned operator position identifiers to identify the apparatus of the present invention to the switch as one or more operational operator positions.
Rao N Tanuku from Hopewell Junction, NY, age ~66 Get Report