Narine D Davtyan

Glendale, CA

Research

Verizon
Solutions Specialist
Ipsc - Institute For Political and Sociological Consulting Feb 2017 - Jan 2019
Quality Control and Improvement Officer
New Age Construction Feb 2017 - Jan 2019
Property Management Officer
Ucom Llc Apr 2016 - Feb 2017
Training and Communication Senior Officer
Orange Mar 2014 - Apr 2016
Quality and Training Senior Officer

Yerevan State University 2010 - 2012
Masters, Public Administration Yerevan State University 2006 - 2010
Bachelors, International Relations, Political Science School # 161 After Garegin Njdeh 1996 - 2006

Internal Communications
Telecommunications
Analytical Skills
Customer Service
Quality Management
Public Speaking
Customer Relationship Management
Project Management
Customer Satisfaction
Employee Coaching
Knowledge Management
Customer Retention
Written Communication
Call Center Quality
Time Management
Teamwork
Knowledge Base
Interviewing
Consulting
Windows Sharepoint Services
Presentation Skills
Product Knowledge
Organizational Development
Actes
Employee Training
Quality Control
Training
Customer Service Training
Computer Literacy
Foreign Languages
Team Building
Editing
Coordinating Skills
Coaching
Management
Quality Control and Improvement
Employee Learning and Development
Employee Training and Coaching
Book Keeping
Content Management
Quick Books
Sharepoint 2010
Qualitative and Quantitative Survey Qc
Product Testing

Armenian
English
Russian
French

Bravo Certificate (Best Employee of the Year)
Actes: Sales and Customer Service Skills Certificate, Sales Academy
Digital For All Training Programme at the Digital Academy, Digital Academy Passport
Accredited Contact Centre Professional

Glendale, CA

Banking

Central Bank of Armenia
Financial Statistician
Central Bank of Armenia May 2007 - Feb 2008
Financial Market Analyst
Ardshininvestbank Cjsc Jan 2007 - May 2007
Trainee

Public Administration Academy of Armenia 2004 - 2006
Masters, Management State Engineering University of Armenia 2000 - 2004
Bachelors, Management Joint Vienna Institute

Economics
Financial Analysis
Banking
Analysis
Corporate Finance
Risk Management
Finance
Financial Modeling
Macroeconomics
Research

English
Russian
Armenian

Toefl Ibt

City of Hope Medical Foundation, Monrovia

Aug 2011 to 2000
Medicare Biller/Collector
Madatovian Medical Clinic, Inc

Oct 2005 to 2000
Codder/ Biller
Madatovian Medical Clinic, Inc
Monrovia, CA
Nov 2007 to Jul 2011
Refund coordinator
Robert Eyzaguirre M.D
Bellflower, CA
Oct 2001 to Nov 2007
Medical Assistant/Medical Billing

Americana College
Hollywood, CA
Apr 2005 to Oct 2005
Diploma in Medical Assistant
Senior High School
Yerevan
Jun 1992
Diploma
Hrachya Acharyan University
Yerevan
Diploma in Billing and Coding