Resumes
Resumes
![Neil Kroncich Photo 1 Neil Kroncich Photo 1](/img/not-found.png)
Manager - Customer Service
View pageLocation:
14280 Beechwood Ave, Brookfield, WI 53005
Industry:
Financial Services
Work:
Thomson Reuters - BETA Systems since Apr 2010
Manager - Customer Service
Thomson Reuters 2007 - Apr 2010
Service Manager/Account Management, Thomson Reuters - BETA Systems
Thomson Reuters Jul 2003 - 2007
Trainer
The Bank of New York Jul 1993 - Jul 2004
Supervisor of Purchase and Sales
Manager - Customer Service
Thomson Reuters 2007 - Apr 2010
Service Manager/Account Management, Thomson Reuters - BETA Systems
Thomson Reuters Jul 2003 - 2007
Trainer
The Bank of New York Jul 1993 - Jul 2004
Supervisor of Purchase and Sales
Education:
Western Michigan University - Haworth College of Business 1989 - 1991
BBA, Finance Northern Michigan University 1987 - 1988
BBA, Finance Northern Michigan University 1987 - 1988
Skills:
Process Improvement
Customer Service
Business Analysis
Customer Satisfaction
Management
Building Relationships
Change Management
Vendor Management
Project Management
Sales
Training
Leadership
Crm
Business Process Improvement
Financial Services
Microsoft Excel
Microsoft Office
Sales Management
New Business Development
Retail
Salesforce.com
Competitive Analysis
Sales Operations
Budgets
Call Centers
Marketing Strategy
Quality Assurance
Sdlc
Troubleshooting
Team Management
Banking
Coaching
Team Building
Product Management
Team Leadership
Analysis
Program Management
Relationship Management
Negotiation
Strategic Planning
Operations Management
Cross Functional Team Leadership
Marketing
Requirements Gathering
Account Management
Product Development
Powerpoint
Software Documentation
Integration
Business Development
Customer Service
Business Analysis
Customer Satisfaction
Management
Building Relationships
Change Management
Vendor Management
Project Management
Sales
Training
Leadership
Crm
Business Process Improvement
Financial Services
Microsoft Excel
Microsoft Office
Sales Management
New Business Development
Retail
Salesforce.com
Competitive Analysis
Sales Operations
Budgets
Call Centers
Marketing Strategy
Quality Assurance
Sdlc
Troubleshooting
Team Management
Banking
Coaching
Team Building
Product Management
Team Leadership
Analysis
Program Management
Relationship Management
Negotiation
Strategic Planning
Operations Management
Cross Functional Team Leadership
Marketing
Requirements Gathering
Account Management
Product Development
Powerpoint
Software Documentation
Integration
Business Development