Sergio A Cubillos

Fort Lauderdale, FL

Information Technology And Services

Mdlive, Inc.
It Support Specialist
Mdlive, Inc.
Technical Support Specialist
Modernizing Medicine
Senior Software Support Specialist
Ultimate Software Aug 2016 - Aug 2017
Noc Cloud Engineer
Adecco Group Dec 2015 - Jul 2016
Technical Support Representative

Networking
Servers
Troubleshooting
Technical Support
Applicant Tracking Systems
Customer Service
Leadership
Healthcare Information Technology
Healthcare
Active Directory
Hardware
Windows 7
Software Documentation
Windows Xp
Training
Disaster Recovery
Hipaa
Hospitals
Customer Support
Management
Employee Relations
Network Administration
Computer Hardware
Dameware
Vpn
Customer Satisfaction
Software Installation
Internet Protocol Suite
Windows Server
Microsoft Office
Visio
Computer Networking
Operating System Administration
Windows
Tcp/Ip
Operating Systems
Linux
Wireshark
Ubuntu
Staff Development
Training and Development
Employee Training
Human Resources
L&D
People Development
Employee Learning and Development
Business Analysis
Decision Making
Critical Thinking
Problem Solving

English
Spanish

Cybersecurity and Its Ten Domains
Everything You Need To Know About Subnetting
Learning Linux Command Line
Troubleshooting Network Connectivity
Learning Ubuntu Desktop Linux
Writing Customer Service Emails
Working With Upset Customers
Learning Bitcoin
Learning Cloud Computing: Networking
Building Your Technology Skills
Learning Relational Databases
Problem Solving Techniques
Cert Prep: Cisco Certified Entry Networking Technician (100-105)
Effective Listening
Communication Foundations
Customer Service Foundations
Managing Customer Expectations For Frontline Employees
Customer Service: Creating Customer Value
Phone-Based Customer Service
Serving Customers Using Social Media
Building Resilience
Cultivating A Growth Mindset
Strategic Thinking
Critical Thinking
Improve Your Problem-Solving Skills
Disrupting Yourself
Solving Business Problems
Leading Without Formal Authority
Developing Business Acumen
Developing Your Emotional Intelligence
Influencing Others
Professional Networking
Learning Agility
Windows 10: Administration
Become A High Performer
Learning Kali Linux
Office 365 For Administrators: Supporting Users Part 1
Tech Sense
Office 365 For Administrators: Supporting Users Part 2
Itil® Foundation 4 First Look
Cert Prep: Itil® 4 Foundation
License Tf9J4L8Nnly2
Coursera Course Certificates, License Tf9J4L8Nnly2

Fort Lauderdale, FL

SAN IGNACIO COLLEGE

Feb 2014 to 2000
MARKETING AND ADMISSIONS DIRECTOR
SAN IGNACIO COLLEGE

Jan 2013 to 2000
SALES / ADMISSIONS REPRESENTATIVE
ZONI LANGUAGE CENTERS
Miami Beach, FL
Mar 2012 to Dec 2012
SALES - STUDENT SERVICE REPRESENTATIVE
US PARK BROWARD CORP
Hallandale Beach, FL
Feb 2008 to Nov 2011
CUSTOMER SERVICE SUPERVISOR
KAPRINNY SHOES
Bucaramanga, Santander
2005 to 2007
STORE MANAGER

Universidad Autnoma de Bucaramanga
Bucaramanga, Santander
1999 to 2004
DEGREE OF BUSINESS ADMINISTRATION IN MARKETING in MARKETING

Sales Closer, Email Marketing, Digital Marketing, Online Marketing, Advertising, Fully Bi-lingual English / Spanish, Self motivated, Relationship-builder, Problem solver, Critical Thinker, Results Oriented