Resumes
Resumes
Business Consultant
View pageLocation:
North Ridgeville, OH
Industry:
Computer Software
Work:
Virtual Hold Technology (Vht)
Business Consultant
Bank of America 2002 - 2007
Business Operations
Virtual Hold Technology (Vht) 2002 - 2007
Business Intelligence Analyst, Cccm
Mbna America 2002 - 2005
Operations Manager
Business Consultant
Bank of America 2002 - 2007
Business Operations
Virtual Hold Technology (Vht) 2002 - 2007
Business Intelligence Analyst, Cccm
Mbna America 2002 - 2005
Operations Manager
Education:
The University of Akron 1990 - 1996
Skills:
Business Intelligence
Call Centers
Vendor Management
Sql
Call Center
Crm
Analytics
Customer Experience
Team Leadership
Integration
Contact Centers
Ivr
Saas
Analysis
Cti
Salesforce.com
Telecommunications
Enterprise Software
Agile Methodologies
Voip
Avaya
Solution Architecture
Visio
Cloud Computing
Agile Project Management
Customer Relationship Management
Telephony
Sdlc
Software Development Life Cycle
Software As A Service
Call Centers
Vendor Management
Sql
Call Center
Crm
Analytics
Customer Experience
Team Leadership
Integration
Contact Centers
Ivr
Saas
Analysis
Cti
Salesforce.com
Telecommunications
Enterprise Software
Agile Methodologies
Voip
Avaya
Solution Architecture
Visio
Cloud Computing
Agile Project Management
Customer Relationship Management
Telephony
Sdlc
Software Development Life Cycle
Software As A Service
Certifications:
Ccmc
Nps Certified
Nps Certified