Joseph J Kica

285 Foothill Rd, Bridgewater, NJ 08807

Information Technology And Services

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It Senior Support Technician
Pearson Sep 2013 - Jun 2017
Senior Help Desk and Desktop Support
Educational Testing Service (Ets) Sep 2012 - Feb 2013
Windows 7 Rollout Manager and Supervisor
Mcgivney & Kluger Law Office Nov 2011 - Mar 2012
Desktop Support Manager
Troy Corporation Jan 2008 - Nov 2011
Desktop Support Manager

Technical Support
Troubleshooting
Servers
Computer Hardware
Negotiation
Management
Hardware
Networking
System Deployment
Information Technology
Event Planning
Process Improvement
Windows 7
Leadership
Analysis
Vendor Management
Software Documentation
Tcp/Ip
Help Desk Support
Dhcp
Unix
Disaster Recovery
Access
Dns
Supplier Evaluation
Active Directory
Vpn
Windows
Manufacturing
Blackberry
Citrix
Data Center
It Management
It Service Management
Itil
Integration
Laptops
Operating Systems
Network Administration
Outlook
Project Planning
Recruiting
Sccm
Security
Sharepoint
System Administration
Visio
Vendor Relations
Desktop Support

Pearson Education / ETS
Old Tappan, NJ
Sep 2012 to Feb 2013
Windows 7 Rollout Manager
Troy Corporation
Florham Park, NJ
Jan 2008 to Nov 2011
Desktop Support Manager
Ingersoll - Rand
Annandale, NJ
2007 to 2008
Asset Manager - Hardware Services
Pearson
Old Tappan, NJ
2006 to 2007
Blackberry Project Lead
Pearson
Princeton, NJ
Apr 2006 to Nov 2006
Helpdesk Manager - Bristol Myers - Squibb
Celgene Corporation
Summit, NJ
2003 to 2006
Helpdesk Supervisor - Corporate Headquarters
ACT Consulting
Edison, NJ
2001 to 2003
Network Administrator - Nutrinova - Celanese
Aton Consulting
Somerville, NJ
2001 to 2001
Network Administrator - Passaic County Administration Building
McGivney & Kluger Law Office
Florham Park, NJ
Nov 2011 to Present
Desktop Support Manager

Devry
New Brunswick, NJ
Jan 2005 to Jan 2012
Network Management